To book your pampering session with Flourish Day Spa, please use our online booking form below. We'll get back to you as soon as possible with confirmation of your booking. If the time you request is not available, we'll let you know.
All bookings are secured by credit card or gift voucher (all non-refundable if you don't adhere to our cancellation policy).
When rescheduling or cancelling bookings, we require 24 hours notice. If less than 24 hours notice is given, a cancellation fee to the value of the full service will be charged to your credit card or will result in your gift voucher being redeemed.
What Information We Collect
In an effort to keep our service as simple and easy as possible we do not create, use or store profiles of our customers. We only record PII and other information that we reasonably require to do business with you. Flourish Day Spa collects PII when you:
Purchase a Gift Certificate: your full name, address, shipping address, email address and phone number are stored in our database. Please note: NO CREDIT CARD details that you supply during the order process will be stored by Flourish Day Spa within our database.
Contact Flourish Day Spa: we collect PII such as your full name, address, email address and/or telephone number whenever you complete an enquiry form or book an appointment online.
How We Use Your Information
Flourish Day Spa uses your PII only for the purpose of responding to and fulfilling your requests for our products and services. Information collected by Flourish Day Spa may be used to:
Purchase Flourish Day Spa Gift Vouchers: Information collected when you purchase from Flourish Day Spa is used to process your order. We may also contact you about your order to confirm the status and/or processing of your order.
Respond to your enquiries or comments. We will use your address, email address and/or telephone number to contact you when you submit an enquiry form or book online.
Who We Share Your Information With
Flourish Day Spa does not disclose any information about customers to anyone except in the following circumstances:
Legal obligations: Flourish Day Spa may be required by law to disclose information provided by you to us for the purposes of purchasing products from us. Flourish Day Spa may also disclose information against someone who poses a threat to Flourish Day Spa's interests (such as customer fraud).
How You Control and Access Your Information
Flourish Day Spa believes that site visitors and customers should have control over the collection and use of their PII. If at anytime you wish to enquire about any of your PII that is stored by Flourish Day Spa please contact us.